SERVICES

TRANSPARENCY

At BPMS Ltd we understand that full disclosure in all financial matters of the development is important.  The Directors are given a full breakdown of the expenditure in the Annual Service Charge Accounts, to allow them to fully interrogate the accounts.  Once the accounts have been agreed and signed by the Directors, leaseholders are also sent the breakdown to ensure everyone is provided sufficient information to understand the costs incurred in running the development.  With this in mind Directors are sent regular financial reports including Expenditure vs Budget, Debtor Payments.  We are also happy to provide Directors internet access to the bank account to view the bank balances and transaction being made. 

STRIKING RESULTS

We work closely with the on-site maintenance contractors to ensure that the development is maintained to a good standard.  The contractors are instructed to inform us of any maintenance issues as they occur so that a proactive maintenance response can be achieved.  We have found that this approach results in a long term reduction in costs as issues are dealt with as they occur preventing any further damage.


REGULAR SITE INSPECTIONS

The developments receive regular site inspections by the development manager (the minimum visit ratio is once every quarter).  This allows the manager to get a good knowledge of the development, its layout and any potential issues. This alongside the close working relationship with the maintenance contractors means that the developments look their best.

SERVICES INCLUDED IN THE MANAGEMENT AGREEMENT

  • Company Secretarial Duties
  • Credit Control
  • Directors Meeting (up to 3 evening meetings per year)
  • Evening Annual General Meeting (arranged at a time to suit the majority of leaseholders)
  • 24 hours phone cover and call-outs for emergencies in communal areas
  • Out of Email Service (up to 7:30 pm)
  • Minimum of Quarterly Site Inspections
  • Regular Financial Reports
  • Cost Control
  • 5 yearly Expenditure Forecast to allow Directors to set service charge levels
  • Regular Debtors Reports
  •  Scheduling of Health and Safety Inspections
  • Regular "E" newsletters sent to leaseholders (if required)
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